Staff Review
Faye Lao
Adjunct Instructor of Hospitality & Tourism Management

Division/Department: Culinary Arts, Nutrition, and Hospitality & Tourism, Hospitality & Tourism Mgt (see Culinary)
Phone: 3143

Classes Taught at GCC

  • HTM 115- Introduction to Hospitality
  • HTM 256- Management and Supervision classes

Classes Taught at PCC and Mt. SAC

  • College 1
  • Human Resources Management
  • Hospitality Law
  • Career Development
  • Customer Service
  • Hospitality Accounting
  • Internships 

Classes Taught at The Art Institute of California—Orange County

  • Teaching in both the Culinary and Foundation Studies departments
  • Coordinating international student visits from China, for weeklong experiential workshops


  • B.S. and an MBA in Human Resource Management from California Polytechnic State University, Pomona

Leadership Experience

  • Worked in corporate HR since 1999: in HR consulting, high-tech manufacturing, machine tool and insurance/finance industries
  • Specializes in providing HR consulting guidance to business leaders in the areas of labor law compliance, employee relations, leadership development, employee training, performance management and organizational development

Professional Certifications

  • Franklin Covey 7-Habits of Highly Effective Managers
  • Franklin Covey 7 Habits of Highly Effective People
  • Transformational Leader Coach
  • Neuro Design Engineering
  • Neuro Linguistic Programming
  • Master Public Speaker trainer by the Christopher Howard Group